Refund & Return Policy

Last Updated: December 29, 2025

Thank you for shopping with Animazon. We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully.

Return Eligibility

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In the original packaging
  • Returned within 30 days of the purchase date
  • Accompanied by the receipt or proof of purchase

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Downloadable software or digital products
  • Personalized or custom-made items
  • Perishable goods
  • Intimate or sanitary goods
  • Hazardous materials
  • Items marked as final sale

How to Initiate a Return

To start a return, please follow these steps:

  1. Contact our customer service at info@animazon.in
  2. Provide your order number and reason for return
  3. Wait for return authorization and shipping instructions
  4. Ship the item back to the provided address

Refund Process

Once we receive and inspect your returned item:

  • We will notify you of the approval or rejection of your refund
  • If approved, your refund will be processed within 5-7 business days
  • The refund will be credited to your original payment method
  • Please note that it may take additional time for the refund to appear on your statement

Exchanges

If you need to exchange an item for a different size, color, or product, please contact us. We will guide you through the exchange process.

Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us within 48 hours of delivery
  • Provide photos of the damage or defect
  • We will arrange for a replacement or full refund
  • Return shipping for damaged/defective items will be covered by us

Shipping Costs

  • Original shipping charges are non-refundable
  • Return shipping costs are the responsibility of the customer
  • We recommend using a trackable shipping service

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again
  2. Contact your credit card company (it may take time to post)
  3. Contact your bank
  4. If you’ve done all this and still haven’t received your refund, contact us at info@animazon.in

Contact Us

If you have any questions about our refund policy, please contact us:

  • Email: info@animazon.in
  • Address: 155, Narayana Valasu, Nasiyanur Road,
    Erode-638011. TN, India